Collections Specialist

Job Summary  Company   NextGen Security, LLC   Location   Corporate (Exton, PA)  Industries   Security and Surveillance   Job Type   Full Time Employee   Career Level   Entry Level to Experienced (Non-Manager)  Exemption  Exempt 

Collections Specialist 

What we’re looking for:  An energetic and enthusiastic Collections Specialist to join our fast-growing and dynamic team.    What you’ll be doing:  The responsibilities of this position will vary but primarily focus on the coordination of Accounts Receivable activities.  As such, the candidate will be required to interact frequently with employees internally from the Operations and Sales groups, as well as externally with customers. The standard work hours for this employee are 8:30 AM – 5 PM, Monday-Friday in our corporate office in Exton, PA.  This position is one we hold in high regard in order to provide the level of service excellence our customers expect and deserve.  Specific duties to include: 

• Improve collections efficiency by reducing past-due accounts and recovering outstanding receivables. 
• Maintain detailed records of collection efforts and escalate issues when necessary.  
• Collect backup materials (Purchase Orders, Quotes, Contracts, AIAs) to assist in customer communications to resolve past-due invoices. 
• Prepare past due account summaries as of month end to allow for the accurate assessment of the collectability of invoices. 
• Calculate, communicate, and work to improve DSO and other collection-related performance metrics. 
• Work with internal and external stakeholders to resolve customer issues and complaints concerning billing and cash applications. 
• Propose and implement process improvements to continually improve the AR function. 
• Maintain and update accurate customer information including contacts, billings requirements, pay terms, and addresses. 
• Manage customer sales tax exemptions. 

  What you bring to the table: 

• Bachelor or equivalent degree or 1-2 years of experience. 
• Accounting or Customer Service experience preferred. 
• Experience with Microsoft Word, Excel, and Outlook. 

  Additional Skills 

• Must be able to communicate effectively and professionally in both written and verbal manner to customers and to those within the company. 
• Must possess a positive attitude and be willing to interact with customer, co-workers, and other personnel at all times. 
• Commitment to integrity and Company Standards and Procedures. 
• Attention to detail and accuracy is a must. 

  What we bring to the table: 

• An awesome, collaborative culture. 
• Compensation based upon background and experience. 
• Full benefits package. 
• Vacation. 
• Cellphone Allowance. 

  We are an equal opportunity employer and drug- free workplace. Pre-employment drug screens and background checks will be conducted. Employees are subject to appropriate routine drug screens, based on job classification.  Application Process  Please submit your resume, references and your requested salary range when applying for this position to hr@nextgensecured.com.  More About Us NextGen Security is an electronic security systems integrator that offers commercial and industrial companies best in class industry knowledge, engineering design, implementation, management and on-going maintenance services. Our company accomplishes this by hiring only the most experienced and best-qualified talent the security industry has to offer. Management team and staff members have 10-25 years of commercial and industrial security industry expertise with single site, multi-facility, plant-wide, campus-wide, regional, national and international security projects.  If that wasn’t convincing enough, check out what our employees say about working at NextGen:  https://www.youtube.com/watch?v=qLQVPTlAlJM   Notice To Employment / Recruitment Agents Employment / Recruitment agents may only submit candidates for vacancies only if they have written authorization to do so from NextGen Security’s HR department. Any agency candidate submission may only be submitted to positions opened to the agency through openings available via NextGen Security’s website. NextGen Security will only pay a fee for candidates submitted or presented where there is a contract communication in place between the Employment / Recruitment agents and NextGen Security, and only if the candidate is submitted via approval from NextGen Security’s HR department. Candidates submitted or presented by Employment / Recruitment Agents without a full approval from NextGen Security’s HR department shall not be deemed to form part of any Engagement for which the Agency may claim remuneration.